NEW REPORT: Design Age Ideas 5-8

By 2030, 1 in 6 people it the world will be aged 60 years or over, yet many people are oblivious to the fact that ageism is all around us. Exclusive digital products and services have been expanding the digital divide, resulting in more critical information inequity and thereby exacerbating resistance of digitisation. We are in a phase of technological transformation, ‘the old school’ and ‘the new school’ are coming to a clash, where everything is changing rapidly.

With advancing years comes a change in how we interact with technology products and self-service screens, and our ability to engage with or to learn new services can weaken as we age. As the digital divide widens, there is a need for more inclusive and considerate digital services to cater for those who are excluded. Based on the insights of the existing transport digital service systems (car parking metres, ticket kiosks, check-in/ out machines, car charging points, etc.), the main goal was to develop a better approach to improve the user experience, interaction, accessibility, intuition, privacy, safety and reassurance among the older adults and vulnerable groups. 

You can view and download the report below.

Meet the Author of ‘Design Ideas 5-8’, Zihao Lu

Zihao is an interdisciplinary designer and design researcher. His practice is dedicated to exploring the connections between ageing and ethinicities, as well as the longevity economy. He observes and critically reflects on his surroundings and social issues, constantly exploring his artistic influences and challenging professional boundaries through his passions for visual design, inclusivity and accessibility, architecture and photography. 

Zihao obtained his degree in Visual Communication Design at the Tsinghua University, and second master degree at the Royal College of Art, London, in Information Experience Design from 2022.